Health Care Exchange Marketplace

Once we’ve received your payment, and you have enrollment confirmation, you can start using your benefits on or after your effective date.

If you’ve recently enrolled in a Delta Dental plan on healthcare.gov or through your state’s Health Care Exchange Marketplace, it may take up to 10 business days from the date you signed up for your enrollment to be processed. Once your enrollment is processed, you’ll receive a welcome communication via email and/or postal mail.

With an online account, you can find a network dentist, check benefits information (including eligibility and claims), make payments, view or print ID cards and get cost estimates for care. (Note that cost estimates are not provided for DeltaCare USA because copayments are provided up front.)

Once you’ve received enrollment confirmation from us, simply sign up for an online account. Select “Enrollee/Adult Dependent” from the initial drop-down menu and follow the prompts to create your account.

ID cards are not needed to use your benefits. You can simply give your dentist your name, date of birth and social security number or member ID to verify coverage. If you prefer having an ID card in hand, you can print one by logging in to your online account or display it on your mobile device.

The quickest way to check your benefits and make payments is online. Simply log in to your account to access payment information, including the option to set up autopay and avoid missing payments. You can also pay your invoice via check or by calling us at 888-857-0337. 

To find a network dentist by location, just use our Find a Dentist tool.

Select the network that corresponds to your plan and search. For a more targeted search, you can enter the name of your dentist or dental office.

Delta Dental PPO™ members can change their dentist at any time — there’s no need to notify us.

DeltaCare USA members who want to select or change their primary care dentist should make the request via their online account or by telephone at 888-857-0337. All DeltaCare USA dentist changes requested by the 15th of the month will take effect the first day of the following month.