The CEO Magazine — Delta Dental of California and Affiliates covers millions of members across 15 states, plus Washington DC, Puerto Rico, and the Virgin Islands. On the provider side, three out of four dentists in the country are part of the Delta Dental Network – or "just north of 70,000 providers," said Sarah Chavarria, Delta Dental president and CEO.
"Delta Dental is a pretty big brand – I was a customer long before I was an employee," she continues. As health care in the country continues to shift toward a patient-centric model with electronic health records, she adds that "transitioning from that position of strength is incredible."
Read the full interview in CEO Magazine.